Artificial Intelligence

Retailers are on the cusp of another wave of change with AI. The latest trends for 2024 highlight the importance of seamless, personalized customer experiences. By optimizing operations and enhancing customer loyalty, retailers can navigate technological and regulatory challenges effectively.

Walmart says its early generative AI investments are paying off through both customer- and employee-facing applications, and the company has plans to deploy the technology globally.

Discover how US Foods brought sales AI from PoC into production.

The Estée Lauder Companies is driving increased consumer recruitment and loyalty and optimized promotions via elevated precision marketing capabilities.

Ongoing supply chain disruptions and labor challenges are prompting companies to revisit operational strategies by adopting new technologies that drive efficiency. See the research.

Learn the multifaceted ways AI is poised to reshape the retail supply chain through insights into its transformative potential with actual use cases that apply to U.S. retailers.

As organizations grapple with determining ROI of generative AI investments — complicated by a growing sea of “is-it-a-bubble-or-is-it-not” chatter — a new survey seeks to provide insight into early-adopter learnings. 

Generative AI is on virtually every company’s agenda, but many consumer goods companies are still struggling to move beyond ideas on paper or proof of concepts (POCs).